For the first time in local healthcare, a Patient Experience survey is being implemented in Neuilly-sur-Seine. This initiative, widely used in hospitals and clinics, aims to optimize the local health system.
The Neuilly Territorial Professional Community (CPTS), which brings together health professionals from the town, invites the public to participate in this questionnaire with multiple objectives. These include identifying areas for improvement in access to care, support, care pathway coordination, and prevention.
The survey also aims to better target cross-cutting actions within the territory, provide professionals with insight into what patients value, and raise awareness of the level of recognition patients have for the commitment of Neuilly's healthcare professionals.
The CPTS is an association of health professionals practicing in the community or in establishments, supported by the ARS and the CPAM. It serves as a laboratory for local health improvement.
