Energy-Info: A New Public Service to Help with Your Bills and Contracts

The national energy mediator launches a campaign to promote its free and independent service, available by phone.

Generic image of a telephone on a desk with official documents in the background.
AI

Generic image of a telephone on a desk with official documents in the background.

The national energy mediator is launching a communication campaign to raise awareness of énergie-info, the public energy information service, reachable at the toll-free number 0 800 112 212.

Questions about your electricity or gas bill, a contract, changing suppliers, or a disagreement with a provider? The énergie-info service is here to assist you.
An energy-info advisor can help you decipher your bills and contracts, clarify your choices, inform you about your rights, and guide you through your procedures.
Énergie-info is a free, neutral, and independent public service.
The toll-free number 0 800 112 212 is available Monday to Friday, from 8:30 AM to 6:00 PM.
Based on information from the official source: Mairie de Bourron-Marlotte (06/11/2026)